espresso Support
Shipping Information
Shipping Notice
We’re glad you’ve chosen us, and can’t wait to see you get your espresso Display!
We are completing our second batch, which will ship to the remaining crowdfunding orders and be available in-stock for eCommerce sales.
With the recent surge in eCommerce, global logistics are increasingly volatile and may be subject to unforeseen delays. We will work closely with you to communicate these, and you can always reach out to ask for an update on your region.
Update – March 2021
Australia: 2-5 day shipping
Singapore (Amazon): 2-5 day shipping
EU: Shipping early March
UK: Shipping early March
Additional Shipping Time:
North America (USA/CAN): Shipping Mid/End March
Japan: End March
For incoming orders, espresso ships to the following countries using Amazon’s fulfillment service:
North America
- USA
- Canada
- Mexico
Asia
- Japan
- Singapore
Australia
Europe
- Austria
- Belgium
- Bulgaria
- Croatia
- Republic of Cyrus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Spain
- Sweden
- United Kingdom
For countries serviced under Amazon’s fulfillment regions above, you can expect to receive your order in 1-5 business days, depending on how close there is stock to your delivery address. This is guidance for when we are in-stock.
Shipping FAQs
We send your order immediately to our fulfillment team, who usually process your order the same day. That means your order will be on its way to you within 24 hours (provided we have your order in stock).
We use Amazon FBA to handle our fulfillment to the countries listed above. They are a reliable and speedy provider. We wanted to partner with a fulfillment provider who could match the care we put into making your espresso.
You can expect to receive your order within 5 business days, and in most cases, 1-2. Tracking will be provided at checkout.
Amazon sometimes fulfills from different warehouses, so you might not get all your espresso items on the same day. They usually arrive within a few days of each other if this happens. So, no need to worry.
This depends on where we’re sending your espresso product to. For orders in our warehouses (countries listed above) you pay no shipping cost.
If you do not live in the regions listed above, you will encounter a small shipping cost, calculated at checkout. Keep an eye out for the regions, as they will change as we expand to more countries.
The final price is listed at checkout. You will not pay any further import tax and customs duties than is what is listed at checkout.
You will need to lodge a request with Amazon so they can chase it up and resolve it for you. Unfortunately, the espresso team does not control the shipping and it is completely managed by Amazon.
If you are in a country that is not fulfilled by Amazon, please contact: support@espres.so