espresso Support

Shipping Information

Shipping Notice

We’re glad you’ve chosen us, and can’t wait to see you get your espresso Display!

With the recent surge in eCommerce, global logistics are increasingly volatile and may be subject to unforeseen delays. We will work closely with you to communicate these, and you can always reach out to ask for an update on your region.

Update – December 3rd, 2021

  • Australia: 7 to 12 business days – expect further delays due to the current lockdown
  • USA:
    * Display 13″ -not available
    * Display 15″ -January 2022
  • EU: 3 to 7 business days
    * Display 15″ -not available
  • UK: 3 to 7 business days
    * Display 13″ -not available

Please note, if you need to make any changes to your order reach out to support@espres.so as soon as possible. Customers will have up to 4 hours after placing an order to request changes.

Announcement – cutoff dates to receive orders prior to December 25th

  • USA: December 10th
  • Australia: December 10th
  • EU: December 10th
  • UK: December 15th

Please note the above are expected delivery dates.  We cannot guarantee the arrival of the parcels as carriers’ delays can occur without warning. In case there’s no tracking update for 30 consecutive days, we can file a claim with the carrier.

espresso ships to the following countries:

North America

  • USA
  • Puerto Rico

Australia

Europe

  • Austria
  • Belgium
  • Bulgaria
  • Republic of Cyrus
  • Czech Republic
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom

Shipping FAQs

Why did I not receive my order all in one go?

To cater for a global network, we use Amazon’s shipping network. Amazon sometimes fulfills from different warehouses, so you might not get all your espresso items on the same day. They usually arrive within a few days of each other if this happens. So, no need to worry.

How much does shipping cost?

This depends on where we’re sending your espresso product to. For orders in our warehouses (countries listed above) you pay no shipping cost.

If you do not live in the regions listed above, you will encounter a small shipping cost, calculated at checkout. Keep an eye out for the regions, as they will change as we expand to more countries.

I am in the EU, do I have to pay VAT?

The final price is listed at checkout. You will not pay any further import tax and customs duties than is what is listed at checkout.

If you are eligible for reverse charge scheme in EU, please contact support@espres.so

Please note we don’t provide tax advise.

What if my order never makes it to me?

Please contact: support@espres.so