espresso Support

Welcome to espresso FAQs

No problem, please try out our Getting Started Guide for a walkthrough setup for the Display. If you’re having difficulty there, follow the prompts to let us know what is going on!

Shipping tracking information is sent from dispatch between the warehouse and your house. We have experienced some recent delays entering the ports, going through customs and being packed into the warehouse.

Please see the following update:
Australia: In stock, you should receive tracking within 2 days of purchase
Singapore: In stock, you should receive tracking within 2 days of purchase

United Kingdom: Delivered by the end of February

European Union: Delivered by the end of February

USA & Canada: Stock Available in March

Japan: Currently experiencing administrative errors and delays

These delays are the result of overall congestion in logistics systems, with increased demand and reduced capacity. The team will be communicating the progress of this with you and inquiries can be sent to support@espres.so

Please go to your workspace account, click Warranty Claim and fill out the form. Remember to be as specific with your claim and include photos or videos so we can understand what the issue is to determine next steps.

Please complete this form and someone will be in touch.

Whilst our Displays have a touch panel and touch sensors, Apple is very specific about how their devices work. That is why their products are great!

To get touch to work requires an additional software package so that the touch sensors can speak to the Mac device, to give a good touch experience. This is made by 3rd party developers, so this requires an additional cost

See the video below.

The current Displays are not wireless and have no on-board battery.

We are currently selling on our website and on Amazon in the following regions:
Australia, Singapore, Japan, USA, CA, UK and the EU.

If you are interested in any retail, wholesale or enterprise purchases, please email hello@espres.so

There are buttons on the left, which control both brightness (long hold) and volume (short press).


If you are on Windows, you can adjust your Display settings by following this video:

 

If you are on Mac, you can adjust your Display settings by following this video:

This is for Windows Devices, where you can go to the following steps:

  • Go to Control Panel
  • Select Tablet/PC Settings
  • Select Display
  • Select the espresso Display as the nominated touch monitor